Sunday, December 29, 2019
Emotional Intelligence, Job Satisfaction, and Job Tenure...
This article was downloaded by: [Krissel Vila] On: 20 June 2013, At: 08:30 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK Journal of Human Resources in Hospitality Tourism Publication details, including instructions for authors and subscription information: http://www.tandfonline.com/loi/whrh20 Emotional Intelligence, Job Satisfaction, and Job Tenure among Hotel Managers Kara Wolfe Hyun Jeong Kim a a b Bradley University, Family and Consumer Sciences, Peoria, Illinois, USA b School of Hospitality Business Management, College of Business, Washington State University, Pullman, Washington, USA Publishedâ⬠¦show more contentâ⬠¦The validity of the concept has been diminished because of varying reactions or perceptions to situations that evoke an emotional response. Additionally, researchers disagree on how to measure the concept (e.g., Bar-On, 1997; Mayer, Salovey, Caruso, 2002; Wong Law, 2002), unlike the IQ test in which there was consensus on the correct answers. It is easier for researchers to agree on formulas, calculations, and verbal ï ¬âuency than on an appropriate response to emotions (e.g., anger or frustration), which is more like a Rorschachââ¬â¢s test that allows latitude for subjective observation. Unlike mental ability, which has been researched for centuries, the term ââ¬Å"emotional intelligenceâ⬠was coined in 1990 (Salovey Mayer, 1990). Thus, it is no surprise that the relatively new concept of emotional intelligence is heavily disputed (VanRooy Viswesvaran, 2004). The most divisive issue is over the ability-focused (e.g., MSCEIT; Mayer et al., 2002) versus the traitbased construct (e.g., EQ-i; Bar-On, 1997). While the psychology literature remains ambivalent about the concept of emotional intelligence, the management literature has accepted it (Cartwright Pappas, 2008). Utilizing a variety of emotional intelligence scales, management studies have linked emotional intelligence to task performance, organizational achievement, organizational commitment, and work-related stress (Dulewicz Higgs, 1998; Dulewicz, Higgs, Show MoreRelatedLabour Turnover8464 Words à |à 34 Pagesstudies to be one of the key elements for organisational success, this end could not be achieved without initially having a strong and stable internal environment. This study will focus on that element of the organisation, particularly of Shangri-la Hot els and Resorts. Specifically, the study shall take into consideration the issue of employee turnover in relation to specific human resource management practices provided by these organisations in the hospitality industry. For this chapter, the subsequentRead MoreModernization of Ntuc Income Case Study14065 Words à |à 57 Pagesemotions and identify the two dimensions around which emotions are organized. I Diagram the model of emotions, attitudes, and behaviour. I Identify the conditions that require and problems with emotional labour. I Outline the four components of emotional intelligence. I Summarize the effects of job dissatisfaction in terms of the exit-voice-loyalty-neglect model. I Compare the effects of affective and continuance commitment on employee behaviour. I Describe ï ¬ ve strategies to increaseRead MoreModernization of Ntuc Income Case Study14054 Words à |à 57 PagesDeï ¬ ne emotions and identify the two dimensions around which emotions are organized. I Diagram the model of emotions, attitudes, and behaviour. I Identify the conditions that require and problems with emotional labour. I Outline the four components of emotional intelligence. I Summarize the effects of job dissatisfaction in terms of the exit-voice-loyalty-neglect model. I Compare the effects of affective and continuance commitment on employee behaviour. I Describe ï ¬ ve strategies to increase organizationalRead MoreTaj Case Study3452 Words à |à 14 Pages1. Case synopsis/overview ââ¬â 300/400 word ââ¬â finishing should introduce to the next chapter This case study (Delong and Vijayaragavan, 2002) embodies the extensive change management took place in Taj Hotel Group; Indiaââ¬â¢s pioneer in hotel and hospitality industry during the time period of late 1990s. This revolutionary transformation created a tide of cultural, financial and strategic change within the company. Introducing novel practices influencing the cultural upheaval, streamlining the companyRead MoreProject Report on Employee Attrition14600 Words à |à 59 Pagesthe research work embodied in this dissertation entitled ââ¬ËATTRITION MANAGEMENTââ¬â¢, has been undertaken and completed by Mr. Ponnappa I.S under my guidance and supervision (Mr. Praveen Kamat) Professor, M.P.B.I.M Bangalore 4 Acknowledgement The satisfaction that accompanies the successful completion of any task would be incomplete without the mention of the people who made it possible, whose constant guidance and encouragement made my efforts a success. My profound thanks to my project guide Mr. PraveenRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words à |à 1573 PagesTokyo Editorial Director: Sally Yagan Director of Editorial Services: Ashley Santora Acquisitions Editor: Brian Mickelson Editorial Project Manager: Sarah Holle Editorial Assistant: Ashlee Bradbury VP Director of Marketing: Patrice Lumumba Jones Senior Marketing Manager: Nikki Ayana Jones Senior Managing Editor: Judy Leale Production Project Manager: Becca Groves Senior Operations Supervisor: Arnold Vila Operations Specialist: Cathleen Petersen Senior Art Director: Janet Slowik Art Director:Read MoreManagement Theory Practice16081 Words à |à 65 Pages Traditional Vs New organisation â⬠¢ Stable Dynamic â⬠¢ Inflexible Flexible â⬠¢ Job focused Skill focused â⬠¢ Individual oriented Team oriented â⬠¢ Permanent jobs Temporary jobs â⬠¢ Command oriented Involvement oriented â⬠¢ Managers always make decisions Employees participate in decision Making â⬠¢ Rule oriented Customer oriented Read MoreDeveloping Management Skills404131 Words à |à 1617 PagesKim Norbuta Editorial Project Manager: Claudia Fernandes Director of Marketing: Patrice Lumumba Jones Marketing Manager: Nikki Ayana Jones Senior Marketing Assistant: Ian Gold Senior Managing Editor: Judy Leale Senior Production Project Manager: Kelly Warsak Senior Operations Supervisor: Arnold Vila Operations Specialist: Ilene Kahn Senior Art Director: Janet Slowik Interior Design: Suzanne Duda and Michael Fruhbeis Permissions Project Manager: Shannon Barbe Manager, Cover Visual Research Permissions:Read MoreHrm Training and Development15736 Words à |à 63 Pageshis or her skills and knowledge. The need for training development is determined by the employeeââ¬â¢s performance deficiency, computed as follows: Training Development need = Standard performance ââ¬â Actual performance. We can make a distinction among training, education and development. Such distinction enables us to acquire a better perspective about the meaning of the terms. Training, as was stated earlier, refers to the process of imparting specific skills. Education, on the other hand, is confinedRead MoreCoffee and Starbucks10899 Words à |à 44 Pages1987. The company had just 17 stores but would soon grow quickly and went public in 1992. Starbucks popularity soared as it opened coffee shops within Barnes and Noble bookstores. It also provided coffee for United Airlines and shops in Starwood hotels. The company s focus on quality and commitment to social causes and the community have made it one of the world s most admired businesses. Starbucks made the cutting-edge step of having its second Corporate Social Responsibility Annual Report verified
Saturday, December 21, 2019
Portrayal of War in the Pre 1900 Poetry Essay - 3056 Words
Portrayal of War in the Pre 1900 Poetry Before 1900, war was always seen as a glorious thing. People truly believed in the words of the ancient writer Horace, Dulce et decorum est, pro patria mori. This phrase can be translated, as It is a lovely and honourable thing; to die for ones country. Pre 1900 war poetry was strongly patriotic and glossed over the grim reality of death, preferring instead to display the heroic aspects of fighting. If death was mentioned, it was only in a noble and glorious context. As there was no media coverage of war, the non-combatants did not know the true story. Poets like Alfred Lord Tennyson, who never actually participated in any war, did not portray aâ⬠¦show more contentâ⬠¦He begins by admitting that there is a risk of being killed, but says that in that case it is better that there will only be a small number of people who will be killed. If we are markd to die, we are enow To do our country loss; He goes on to say that if there is victory, there will be a greater share of glory and honour to be divided out among those that come through the battle. King Henry goes on to say That he which have no stomach to this fight, Let him depart. The king was prepared to pay for the return to England of any man that was not willing to die. Henry was trying to proof to his troops that even though they were drastically outnumbered, if they were united they would be a match for the enemy. From this point on, there is no reference of death. This was a good way psychologically of building up the morale of his men. By dwelling only on what glory and honour would come with the ability of saying that you fought at Agincourt with King Henry would help the men forget that death could be imminent. King Henry reminds the men that the battle was to be fought on Saint Crispins day and that each year his men would be able to celebrate with their neighbours the health of themselves and their leaders. The king also mentions how that they will be able in years to come to look at their scars and say These wounds I had on Crispians day. ThisShow MoreRelatedDoctor Zhivago For The Most Part Was Set During The Time Of World War I2429 Words à |à 10 PagesSummary, context of the era depicted, description of major social, economic, or cultural forces in the era and how the film addressed nature of the era: Doctor Zhivago for the most part was set during the time of World War I , spans the Russian revolution and civil war. It also moves through the ââ¬Å"terror of the thirtiesâ⬠, where the main character Doctor Zhivago was able to survive through all of it, and ends in the mid-1940s (Howe, 2013). The movie starts and ends in the late 1940s to early1950s andRead MoreThe Disenchanted Research Paper3448 Words à |à 14 Pagesindeed, is the American failure. Manley Halliday is the perfect thinly disguised Fitzgerald, Schulberg cleverly hides this although in chapter 2 he writes ââ¬Å"Twenty years from now, if we can keep improving our prodà ¬uct as much as we have since the War, the Hemingways, Fitzà ¬geralds, the Wolfes and the Hallidays will start out as screenà ¬play writers instead of novelists. Wait and see if Iââ¬â¢m not right, Shep. The great American writing of the future will be done directly for the screen. [Ch. 2]. TheRead MoreAmerican Literature11652 Words à |à 47 PagesEffect: ï⠷ ï⠷ ï⠷ ï⠷ patriotism grows instills pride creates common agreement about issues shows differences between Americans and Europeans Historical Context: ï⠷ ï⠷ tells readers how to interpret what they are reading to encourage Revolutionary War support instructive in values American Renaissance/Romanticism period of American Literature - 18001855 Content: ï⠷ ï⠷ ï⠷ ï⠷ ï⠷ ï⠷ writing that can be interpreted 2 ways, on the surface for common folk or in depth for philosophical readers senseRead MoreIndian English Novel17483 Words à |à 70 Pagesmysterious Sanskrit literary wonders that one gets to discover the very first traces of Indian novels and novel writing in the Indian context. Authors and legendary sages have been recognised to have devoted volumes of paper, pen and ink in priceless poetry or drama, dedicating each meticulous thought to penning down immortal creations that still arrests attention. However, it was only in the Later Vedic Age that one gets to witness the foremost and original and initial stages of Indian novel writingRead MoreUnique Characteristics of Soviet Montage5818 Words à |à 24 Pagesnondiegetic element. Anything that is part of the film story world is diegetic. A nondiegetic element exists outside the story world. There is no connection between the slaughters of the animal. The use of such nondiegetic shots was a total dir ect portrayal of Eisenstein s theory on intellectual montage creating effects through conflict such as the juxtaposing of shots that have no direct connection as all. It is also shown in a film called The Godfather, where killing scene was shown during theRead MoreUnique Characteristics of Soviet Montage5818 Words à |à 24 Pagesnondiegetic element. Anything that is part of the film story world is diegetic. A nondiegetic element exists outside the story world. There is no connection between the slaughters of the animal. The use of such nondiegetic shots was a total direct portrayal of Eisensteins theory on intellectual montage creating effects through conflict such as the juxtaposing of shots that have no direct connection as all. It is also shown in a film called The Godfather, where killing scene was shown during theRead MoreIwc1 Literature, Arts and Humanities Essay10028 Words à |à 41 PagesIWC1 Test 1.02 Module Pre-Test Question 1: Multiple Choice The historical revival of Classical culture began during the: a) Middle Ages b) Renaissance c) Baroque Era d) Romantic Era Feedback: The correct answer is b. The historical revival of Classical culture began during the Renaissance. Question 2: Multiple Choice Which of the following was a key feature of ancient Chinese humanism? a) An emphasis on theoretical philosophy. b) A subordination of intellectual life to religiousRead MoreIroquois Confederacy9092 Words à |à 37 Pagesthemselves in a neutral position between the French and the English. This strategy lasted until the French and Indian War erupted in 1754; though the Confederacy was officially neutral, the Mohawk sided with the English, and the Seneca with the French. Before long, another conflict arose among the European colonists, and the Iroquois were faced with the American Revolutionary War. Again, the various tribes failed to agree on which side to support. Without unanimous agreement on a common positionRead MoreHow Fa Has the Use of English Language Enriched or Disrupted Life and Culture in Mauritius15928 Words à |à 64 Pagesads not by this site [pic] [pic] ENGL 103A: American Literature 1789-1900 (Archived) Dept of English, UC Santa Barbara (Summer 2011) â⬠¢ ABOUT â⬠¢ ASSIGNMENTS â⬠¢ SYLLABUS â⬠¢ DISCUSSION â⬠¢ CLOSE READINGS CLOSE READINGS Post your close reading posts here. Share this: â⬠¢ Twitter â⬠¢ Facebook â⬠¢ Like this: Like Loading... [pic] 26 Comments on ââ¬Å"CLOSE READINGSâ⬠1. [pic]John Cooper says: July 13, 2011 at 3:36 pm Emily Dickensonââ¬â¢s poem ââ¬Å"BecauseRead MoreOne Significant Change That Has Occurred in the World Between 1900 and 2005. Explain the Impact This Change Has Made on Our Lives and Why It Is an Important Change.163893 Words à |à 656 Pages Agricultural and Pastoral Societies in Ancient and Classical History Jack Metzgar, Striking Steel: Solidarity Remembered Janis Appier, Policing Women: The Sexual Politics of Law Enforcement and the LAPD Allen Hunter, ed., Rethinking the Cold War Eric Foner, ed., The New American History. Revised and Expanded Edition E SSAYS ON _ T WENTIETH- C ENTURY H ISTORY Edited by Michael Adas for the American Historical Association TEMPLE UNIVERSITY PRESS PHILADELPHIA Temple
Friday, December 13, 2019
Your Identity Free Essays
Elvin Roperto Professor Gallers English 101 February 16, 2012 Youââ¬â¢re Identity Back in the day, few wondered about their ancestors. The majority of people thought they knew all about their ancestorââ¬â¢s history. Who they weââ¬â¢re, their nationality, and their native language. We will write a custom essay sample on Your Identity or any similar topic only for you Order Now But today in society many are shocked to find out that their ancestor history or past isnââ¬â¢t true at all because of DNA genealogy. If you thought that your ancestors weââ¬â¢re Puerto Rican and they actually turned out to be Mexican. Would you freak out? Would you have to change your ways? Would you change your traditions? A genealogical DNA test examines the nucleotides in specific locations on a personââ¬â¢s DNA to find out where a personââ¬â¢s ancestor comes from. The test results are not meant to have any medical information and the test results do not determine genetic diseases or disorders. They are only intended to give genealogical information. To take a genealogical DNA test all you have to do is a painless cheek-scrapping at your home and mail the sample to a genetic genealogy laboratory for testing. There are a few types a test you can use, but the most popular tests are the Y chromosome test and the mitochondrial DNA test. These tests can determine where your ancestors originated from. I disagree, just because a test tells you where you came from doesnââ¬â¢t mean you have to change anything about yourself. Your Identity isnââ¬â¢t based on your family treeââ¬â¢s past. Itââ¬â¢s based on everything we see, feel, hear, taste, smell, and read. Every person you meet, every conversation you have, every event in your life, and the way you interpret all sights, sounds, tastes, smells, actions, and events, shape up who you are as a human being. And nothing in the world should change that, not even your ancestorââ¬â¢s past. On the other hand, can you define yourself as a person without your nationality? How much of who is you are based on your nationality? Can your nationality be a part of your soul? A personââ¬â¢s nationality says much about their culture outlook on life, the way they conduct their lives aspirations, and relationships. The way you act, talk, feel can be a result from your nationality. So maybe itââ¬â¢s possible that you an potentially lose yourself because of believing in something that you are not. In general, I can agree with Harmon. Knowing your nationality can make you understand a bit more about your Identity whether in a positive or negative way Overall, DNA genealogy should not change who you are, even though nationality is a big part of your Identity. If you do find out youââ¬â¢re from a different country, you can try to change some of your traditions and cultural views but youââ¬â¢ll still be you. Work Cited http://en. wikipedia. org/wiki/Genealogical_DNA_test How to cite Your Identity, Essay examples
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